EduGrievance Online Grievance Redressal Portal has been installed at ACE Engineering College, Hyderabad.
With the installation of EduGrievance portal, ACE College will be able to ensure accountability and transparency in the grievance handing procedure. The system involves a process of investigation in which the grievance portal members enquire and analyse the nature and pattern of the grievances in a strictly confidential manner. Only authorised people will be involved in resolving the grievance. Thus the system ensures optimal transparency.
EduGrievance system developed in accordance with the AICTE norms is ideal for technical institutions to address the grievances in the institute in a very confidential and timely manner. Beyond the registration and disposal of grievances, the system enables the institute to submit monthly grievance reports to AICTE. This mechanism for online grievance redressal enables a complainant to express feelings by initiating and pursuing the grievance procedure in line with the rules and regulations of the institution.
ACE Engineering College was established by Yadala Satyanarayana Memorial Educational Society with the fundamental objective of nurturing the group of nascent talent of young minds aspiring to make career in engineering into a pool of valuable and employable engineers. In addition, they understand their responsibility to wilfully render services to the society with dignity and accountability. ACE Engineering College was established in 2007 in a sprawling campus spreading over 10 acres of land. Situated in serene locales on the suburbs of Hyderabad on Hyderabad –Warangal National Highway, ACE provides an excellent ambience conducive for fruitful engagement of learners and faculty.