An online portal for registering and disposing grievances in colleges is the new AICTE directive that every affiliated institution should abide by. Though grievance redressal technology is the new buzzword in grievance administration, many institutions are not aware of its effectiveness. The lack of flawless grievance redressal technology in colleges results in an increasing number of grievances being registered on the Centralised Public Grievance Redress and Monitoring System portal and this forced MHRD to make online grievance redress mechanism mandatory. EduGrievance, the innovative online grievance management system for registration and disposal of grievances will work as an online grievance tracking system and grievance administration portal for colleges. Through online grievance management system in AICTE affiliated colleges; Govt aims to implement a dedicated system to address grievances, enabling the institute to administer student issues effectively. To make the redressal mechanism in your institution more meaningful and effective, a structured system needs to be set up towards such end. EduGrievance is such a system that would ensure the redressal sought is just and fair and within the given frame-work of rules and regulation. EduGrievance online grievance system for engineering colleges provides an online platform where students can put up their grievances regarding fee refund, evaluation, delay in results, etc. The system will ensure transparency and students will be the most benefitted. Apart from helping the customers get solved their problems easily, EduGrievance is very much beneficial for the institute stakeholders to handle grievances effectively with immediate effect.