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❖ Types of Grievances

The term grievance usually sets forth the scope of the grievance procedure and outlines the type of complaints including any kind of dissatisfaction, allegation, or complaint that there has been a violation, misinterpretation, misapplication, criminal practices or harassments in public or private organisations. Grievances in education institutions fall into two categories, namely academic and non-academic. A list of grievances in both categories will be set in the EduGrievance system itself. Other grievances pertaining to the users including non-teaching faculty can be entered while the complainant post the grievances.
Types of grievances include:

  • Grievance related to Admission
  • Grievance related to Victimization
  • Grievance related to Attendance
  • Grievance related to charging of fees
  • Grievance regarding non-transparent or unfair evaluation process
  • Non-observation of AICTE norms and standards
  • Refusal to return documents such as certificates
  • Harassment by fellow students or teachers
  • Grievance related to provision of student amenities and quality education as promised or required to be provided
  • Non-payment or Delay in payment of scholarships
  • Complaints on discrimination by students from SC/ST/Minority Women/Disabled Categories
  • Grievance related to timetable scheduling
  • Violation of lab/library rules
  • Institute hostel and mess related issues
  • General administration and maintenance related issues