Shri Rawatpura Sarkar Group of Institutions, one of the prestigious institution groups has signed agreement with Oréll to install Schooberry GR System at its four campuses. Shri Rawatpura Sarkar Institute Of Technology Raipur Chhattisgarh, Shri Rawatpura Sarkar Institute of Technology Jabalpur-Madhyapradesh, Shri Rawatpura Sarkar Institute of Polytechnic, Dhaneli Campus, Chhattisgarh & Shri Rawatpura Sarkar Institute of Pharmacy, Kumhari Campus, Chhattisgarh are the institutions in which Schooberry GR System will be implemented. EduGrievance involves a process of investigation in which the grievance portal members enquire and analyse the nature and pattern of the grievances in a strictly confidential manner. Only legitimate people will be involved in resolving the grievance. Thus the system ensures optimal transparency. The redressal procedure fairness has been stressed with a view "the right to be heard and right to be treated without bias”. EduGrievance system developed in line with the AICTE norms is perfect for technical institutions to redress the grievances in the institute in a very confidential and timely manner. Beyond the registration and disposal of grievances, the system enables the institute to submit monthly grievance reports to AICTE. This mechanism for online grievance redressal enables a complainant to express feelings by initiating and pursuing the grievance procedure in accordance with the rules and regulations of the institution. Shri Rawatpura Sarkar group of Institutions (SRI) comprises of Engineering, Polytechnic, Management, Pharmacy, Nursing, Education and ITI colleges, each one with its own distinctive style, have a strong presence throughout Chhattisgarh and Madhya Pradesh with six main campuses at Naya Raipur, Dhaneli (Raipur), Kumhari (Durg), Jagdalpur, Bilaspur and Shahdol. It is an innovative and dynamic growing group that covers spectrum of various courses.