International Institute of Health Management Research, New Delhi has installed EduGrievance, the state-of-the-art grievance redressal portal to ensure fair and transparent grievance redressal procedure in the institute. The redressal software with a unique URL has been provided for the institute to access the online portal readily. EduGrievance developed in accordance with the AICTE norms is ideal for technical institutions to address the grievances in the institute and to resolve it in timely manner. The system also enables the institute to submit monthly reports to AICTE regarding the grievances received and disposed. EduGrievance can develop an organisational framework to resolve grievances of students and other stakeholders providing immediate access and hassle free recourse. Through this grievance redressal portal, IIHMR can employ a set of specific measures to ensure accountability and maximum output, increasing transparency in the grievance handling procedure thereby establishing a very positive ambience. The International Institute of Health Management Research, New Delhi is part of the Society for Indian Institute of Health Management Research (IIHMR), which was established in October 1984 under the Societies Registration Act 1958. IIHMR Delhi was setup in 2008 with a focus on national and international health to cater to the growing needs of the country and the Asia-Pacific region. The Institute offers a two-year full-time Postgraduate Programme with specialization in Hospital Management, Health Management and Healthcare IT. To meet the educational challenges of the rapidly growing health sector in India, IIHMR Delhi provides students with a managerial and technical foundation for careers in consulting, health care systems, hospital management, public health management, Health IT and health insurance.