❖Who are the best Grievance Redressal Software providers out there?

GRS- a visionary and futuristically generated software that functions in accordance with the latest AICTE norms regarding the grievance redressal procedures in campuses. As per these norms it is mandatory to appropriate an online Grievance Redressal system so that users including students, teachers, parents, non-teaching faculty can lodge their complaints and grievances they had to face from their college. Quite recently there has been an end to end revamp in EduGrievance Software Framework. These changes have caused exceptional enhancement within a matter of days. Through EduGrievance, Admin has the power to reject the users (be it student, parent, teacher or non-teaching staff), if the grievance is found fake. This facility is greatly beneficial to those users who post genuine complains as they would get timely solutions.Admin is enabled with the ability to delete the complaints. The deleted complaints will be moved to the trash so that they won’t be counted when the reports are created.

❖Where can I find the best Grievance Redressal Software?

It has been made mandatory to appropriate a Grievance Redressal System in every higher educational institution. A proper Online Grievance Redressal System has become a litmus test in detecting an educational institute of standard and productivity.
Orell Software Solutions has launched EduGrievance- an Online Student Grievance Redressal Portal to ensure transparency in admission, prevent malpractices in higher educational Institutions and provide effective methodology of solving concerns and complaints of students. Grievance Redressal Portal should enable the complainants to lodge their grievances, let the action takers know of their predicament, and check the status of their complaint from the registration and resolution. This software transformation of any campus into a safe haven for students and staff.

❖ What is Grievance Redressal System ?

In a modern educational scenario, especially in an Indian scene students ought to have a calm environment that is ideal for seeking wisdom. But quite more than often the campus atmosphere turn turbulent because of various issues, ranging from trifle discrepancies in classrooms to some including grave violation of human rights. At times there occurs instances where institutions get shut down for months because of internal conflicts.

This is when an Online Grievance Redressal Software becomes relevant. Issues about grades, exam procedures, excused absences and class policies are thoroughly analyzed and resolved promptly with grievance software. This is one platform where not only students, but also parents, teachers and other stakeholders are enabled with the facility to register and resolve their complaints respectively.

The major advantage of EduGrievance, the leading Grievance Redressal Software in market is its capability to resolve the complaints posted by users ranging from students, parents, faculty and non- teaching faculty. The clandestine nature of each proceeding makes entire system foolproof and confidential, leaving no room for any ambiguities. The user-friendly framework of edugrievance negates the limits of space and time, effectively solving and making reports on the grievances posted. It has almost become inevitable for an ideal campus to appropriate a grievance redressal mechanism in order to provide the students a problem-free campus.

❖ How does Online Grievance Redressal Work?

Grievance Redressal in the traditional sense is a laborious process that deals with the written complaints put forwarded by students and faculty regarding the irregularities in administrative tasks or discrepancies in campus experience. This method requires a lot of paper work and the complainants here have no option but to be public about their complaint. It offered no confidentiality to the users. This yearns for a change. Students deserve to have a calm environment that is ideal for wisdom. But quite more than often the campus atmosphere turn turbulent because of various issues, ranging from trifle discrepancies in classrooms to some including grave violation of human rights. At times there occurs instances where institutions get shut down for months because of internal conflicts.

This is when an EduGrievance-Online Grievance Redressal Software powered by Orell Software Solutions comes to forefront. Through EduGrievance, complaint redressal can be handled directly by institutes through their own websites. Also the smart web portal for grievance processing connects stakeholders and action-takers directly through online platform. This is one platform where not only students, but also parents, teachers and other stakeholders are enabled with the facility to register and resolve their complaints respectively